Shipping & Tracking

Shipping

1. How long will my order take to arrive?

  • An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
  • To check the delivery time in different cities across India. Pls. find below:
LOCATION IN CITY ZONE METRO OTHER LOCATIONS
CHENNAI 4-6 Business Days 4-6 Business Days (south) 4-6 Business Days 6-8 Business days
HYDERABAD 4-6 Business Days 4-6 Business Days ( south) 4-6 Business Days 6-8 Business days
MUMBAI 4-6 Business Days 4-6 Business Days (west) 4-6 Business Days 6-8 Business days
BANGALORE 4-6 Business Days 4-6 Business Days (south) 4-6 Business Days 6-8 Business days
PUNE 4-6 Business Days 4-6 Business Days (west) 4-6 Business Days 6-8 Business days
KOLKATA 4-6 Business Days 4-6 Business Days (east) 4-6 Business Days 6-8 Business days
AHMEDBAD 4-6 Business Days 4-6 Business Days (west ) 4-6 Business Days 6-8 Business days
DELHI 4-6 Business Days 4-6 Business Days ( North Zone) 4-6 Business Days 6-8 Business days

2. Are there any shipping charges?

Yes. On products purchased from Justransact.com, nominal shipping charges are applicable.

3. Why is the delivery time different for different products?

  • Some products in our catalogue are directly shipped from the nearest locations and usually take 4 to 5 business days to reach your doorstep.
  • Some products in our catalogue are heavy or bulky and shipped through our surface logistics partner. These orders may usually take 12-15 business days and these kind of delivery may not be possible at a few select locations.
  • Some products which are not maintained in stock by manufacturers in India due to low volume sales or used by a specific industry/application involving low volume as the case may be ordered back to back by filling up the enquiry form in the product page & delivered would be informed as per the standard delivery schedule available for the product at time of ordering from the manufacturer.

4. Can I expect delivery on all days of the week?

You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.To view the list of holidays for 2017, please find below:

LIST OF HOLIDAYS FOR 2017
Date Day Event
01-01-2017 Sunday New Year
14-01-2017 Saturday Pongal/ Makara Sankarathi
15-01-2017 Sunday Uzhavar Thirunal
26-01-2017 Thursday Republic Day
24-02-2017 Friday Mahashivratri
13-03-2017 Monday Holi
14-04-2017 Friday Tamil New Year / Good Friday
01-05-2017 Monday Labour Day
26-06-2017 Monday Ramzan
07-08-2017 Monday Rakshabandan
14-08-2017 Monday Janmashtmi
15-08-2017 Tuesday Independence Day
25-08-2017 Friday Ganesh Chaturthi
29-09-2017 Friday Ayudha Pooja
30-09-2017 Saturday Vijaya Dashami
01-10-2017 Sunday Muharram
02-10-2017 Monday Gandhi Jayanthi
18-10-2017 Wednesday Deepavali (South)
19-10-2017 Thursday Diwali
25-12-2017 Monday Christmas

5. Will I get delivery on Sundays/holidays?

If national holidays and holidays in respective state/regions due to unforeseen reasons, festivals, government declared holidays or holiday at our logistic partners fall within the delivery period, you may experience a delay in delivery. In such cases, we add an extra day or two to the estimated delivery date. Some courier partners do not work on Sundays and this will also reflect on the delivery date.

6. Do you ship internationally?

No. Currently we don’t have the international shipment service.

7. Why did I receive a partial Order?

Please check if your order contains items with different delivery time. Items with different delivery time are shipped to you separately so please don’t worry your item is on its way.

8. I am going out of town. Can you expedite my delivery?

The current logistics infrastructure in India today doesn't allow us to expedite further at this time.

9. What is Justransact’s shipping policy?

Justransact.com's Nationwide Shipping Policy

Justransact.com promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have shopped with us earlier, we are of course confident that you already vouch for us.

SHIPPING CHARGES

Yes. On products belonging to Justransact.com, nominal shipping charges are applicable.

ESTIMATED DELIVERY TIME

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

To check the delivery time in different cities across India, Details given below...

LOCATION IN CITY ZONE METRO OTHER LOCATIONS
CHENNAI 4-6 Business Days 4-6 Business Days (south) 4-6 Business Days 6-8 Business days
HYDERABAD 4-6 Business Days 4-6 Business Days ( south) 4-6 Business Days 6-8 Business days
MUMBAI 4-6 Business Days 4-6 Business Days (west) 4-6 Business Days 6-8 Business days
BANGALORE 4-6 Business Days 4-6 Business Days (south) 4-6 Business Days 6-8 Business days
PUNE 4-6 Business Days 4-6 Business Days (west) 4-6 Business Days 6-8 Business days
KOLKATA 4-6 Business Days 4-6 Business Days (east) 4-6 Business Days 6-8 Business days
AHMEDBAD 4-6 Business Days 4-6 Business Days (west ) 4-6 Business Days 6-8 Business days
DELHI 4-6 Business Days 4-6 Business Days ( North Zone) 4-6 Business Days 6-8 Business days

In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Delivery in 5-8 business days

For Non Metros and cities not mentioned above, usually your order should reach your doorstep within 5-8 business days from the time it was confirmed with us. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.

LIST OF HOLIDAYS FOR 2017
Date Day Event
01-01-2017 Sunday New Year
14-01-2017 Saturday Pongal/ Makara Sankarathi
15-01-2017 Sunday Uzhavar Thirunal
26-01-2017 Thursday Republic Day
24-02-2017 Friday Mahashivratri
13-03-2017 Monday Holi
14-04-2017 Friday Tamil New Year / Good Friday
01-05-2017 Monday Labour Day
26-06-2017 Monday Ramzan
07-08-2017 Monday Rakshabandan
14-08-2017 Monday Janmashtmi
15-08-2017 Tuesday Independence Day
25-08-2017 Friday Ganesh Chaturthi
29-09-2017 Friday Ayudha Pooja
30-09-2017 Saturday Vijaya Dashami
01-10-2017 Sunday Muharram
02-10-2017 Monday Gandhi Jayanthi
18-10-2017 Wednesday Deepavali (South)
19-10-2017 Thursday Diwali
25-12-2017 Monday Christmas

Tracking

1. How do I track my Order?

  • Email and SMS are sent to you after the Order is shipped that contains the tracking number and name of the logistics provider.
  • Visit the justransact.com website and enter the tracking number for your shipment details.

2. I used my tracking number to check the details my shipment but the information is not clear to me.

Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn't answer your question please call us.

We also restrict Cash on Delivery facility for certain customers based on our long-term experience.

In transit Your order is on its way to your city
out for delivery Your order has reached your city and we will attempt to deliver it today
Hold at hub We tried delivering your order at least once and we will try again in 48 hours
RTO in transit Your order was undelivered and is on its way back to our warehouse.

3. I should have received my order by now but I haven't. What do I do?

If you have the tracking information (reference number) please visit our site and check for your Order. You can call us with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you

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cs@justransact.com (or) Call us: 1800 123 3010

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