The rising popularity of e-commerce in India has completely changed the payment mode as online retailers and shoppers alike prefer payments through smartcards, and online modes. Though companies take enough care to protect vital card and payment details of customers, there are still possibilities that online transactions can be exposed to unscrupulous data thefts and their illegal usages.
The spurting of e-commerce sites has led to phenomenal increase in the number of online transactions. According to a data compiled by Statista, a leading statistical portal, in 2014 the total online sales were at $1,471 billion which are expected to reach $2,356 billion by 2018.
In 2014, India clocked 250 million internet users, a figure that has grown by 14% as compared to the previous year. Since infringement in ecommerce business and data fraud in mobile and online transactions can be a catastrophe to retail sector, there is a growing need to make all online transactions secure.
Indusface, a Bengaluru-based security solutions provider for web and mobile applications, has recommended a few simple ways for organizations to secure their online business.
Ashish Tandon, Chairman and CEO, Indusface says, "The new generation of customers has a greater inclination towards ordering things online as they can choose from an abundant range of websites at competitive prices. Sellers are also leveraging the online platforms to expand their businesses. Therefore, there is a need to ensure utmost security for these online platforms."
Smart Scanning for Vulnerabilities
Online threats that haunt most businesses include vandalizing of websites that may lead to blacklisting, loopholes and vulnerabilities that gives the attackers the access to sensitive information, malwares that can install themselves into systems and steal confidential data. Organizations need to opt for solutions that can provide automated application scanning combined with manual penetration testing to look for logic flaws in coding and app vulnerability.
Protect Your Mobile Apps
More and more consumers are now using mobile applications for online transactions. These mobile apps come along with a numerous security loopholes such as malwares, unsafe app capabilities, hidden processes, and complex code vulnerabilities. These problems only get worse with constant updates. Such issues can only be dealt with real-time mobile application penetration testing for malware detection, log analysis, Layer 7 assessment and more.
Look beyond SSL
Even though Secure Socket Layers ensure safe and encrypted flow of information between a browser and a server, it is not the be all and end all of securing the web applications. A website may claim to be secure as they use 128 or 256 bit encryption and may even boast of a seal from an external certificate authority. But what the online retailers fail to understand is the fact that SSL cannot protect against application layer attacks. Businesses need to deploy solutions that can provide a multi-layer protection.
Enhance Protection with Data Encryption
Data encryption is important in the sense that it enhances the defense mechanism and protects the sensitive information. Encryption also reduces the risk of the hackers being able to crack the passwords.
Limit Access to Sensitive Information
It is important for organizations today to limit the access to sensitive information to personnel in the organization who really need to have the access to the same. Sharing information throughout the organization with employees who really don't need to use it increases the risk of the data being breached.
Fortify Web Applications 24 X 7
The nature of web applications is intricate and needs to be frequently changed and updated. Constant updating leaves vulnerabilities and loopholes that hackers can very conveniently exploit to gain unauthorized access to sensitive information. In such cases, Web Application Firewall is the only way to virtually patch vulnerabilities like XSS and others. Smarter business solutions LIKE zero WAF false positives and continuous monitoring with adaptation for any changes to the application make the WAF an apt security mechanism.
"As more businesses move on to the online platform to conduct business, competition is likely to be fierce. In order to safeguard their online business platforms companies would have to pragmatically opt for solutions that can provide them a holistic approach towards safeguarding their web applications. Organizations need to opt for vendors who can assure them 24×7 monitoring and protection," says Tandon.