Payments

1. What payment methods do you accept?

  • We do accept payments via Visa, MasterCard, Maestro, Credit Card /Debit Card / ICICI Bank Pockets Wallet through ICICI payment Gateway and Visa, MasterCard, Maestro, American Express NetBanking/Credit Card/Debit Card via CCAVENUE and PayUmoney Payment Gateways.
  • For certain categories with high value items costing more than Rs.25,000/- only Debit Card/Credit Card and Net Banking options are available.

2. Is it safe to shop online using my Debit card or Credit Card?

All credit card, Debit card and Net banking transactions are processed over a secured encrypted connection. There is no possibility of pilferage of personal information.

3. Are there any hidden charges?

There are absolutely no hidden charges. Any Octroi or Sales Tax is actually borne by Justransact.com. You pay only the amount that you see in your Order Review.

4. What should I do if my payment fails?

In case of a payment failure, please retry ensuring all the details passed on to payment gateway are accurate i.e. account details, billing address, password (for net banking).Check whether your Internet connection is not disrupted in the process.If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us at care@justransact.com or please give us a call with your order number for any clarification.

5. I see debit transactions in my Bank Statement from Justransact but I have never shopped with Justransact. What do I do?

If you see any charges on your credit/debit card for purchases made on Justransact.com, but you have never created an account or signed up, please check with your family members or business colleagues/partners authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report to us the unauthorized purchase within 60 days of the transaction so that we can take necessary action.

6. Why is tax being charged?

Tax represents Value Added Tax (VAT) or Central Sales Tax (CST) that is collected and deposited by Justransact to the Government.

7. How is the tax amount calculated?

The VAT applicable purely depends on the product category as stipulated by the Government. Generally, the applicable VAT is 5% for all the listed products except Cash drawers & Cash Register. VAT of 12.5% is collected on the Price for all the Cash Drawer & Cash Register Products.

8. Will tax amount be refunded in cases I return/cancel my order?

Yes. In case of refund/cancellation, the entire amount, including the tax collected, will be returned. If only a part of your order is returned, tax collected to the returned item/s will only be refunded.

9. Do you accept International Card?

Yes. We do accept International Cards via CCAvenue Payment Gateway Partner. Your Billing Address should be the same as your Shipping Address in India. This does not in any way affect your transaction.There may be an internal upper limit on the amount of international transaction fixed by our Payment Gateway Partner which changes from time to time and the same is not disclosed to Justransact. This is to provide a safe and secure shopping experience to our customers.

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cs@justransact.com (or) Call us: 1800 123 3010

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